Evaluasi UX/UI Aplikasi Mobile Menggunakan Metode SUS (System Usability Scale) pada Pengguna Perpustakaan Digital Daerah Kota Banda Aceh

Authors

  • Mahendar Dwi Payana
  • Mirza Purnandi
  • Rodi Lahanda

Abstract

Abstract
Transformasi digital dalam layanan perpustakaan telah menjadi kebutuhan penting di era modern, termasuk di Perpustakaan Digital Daerah Kota Banda Aceh. Aplikasi mobile yang disediakan bertujuan untuk memudahkan akses informasi bagi masyarakat. Namun, keberhasilan implementasi aplikasi ini sangat bergantung pada kualitas User Experience (UX) dan User Interface (UI) yang ditawarkan. Penelitian ini bertujuan untuk mengevaluasi tingkat kegunaan (usability) aplikasi mobile perpustakaan tersebut menggunakan metode System Usability Scale (SUS). Penelitian dilakukan dengan menyebarkan kuesioner SUS kepada 30 responden yang merupakan pengguna aktif aplikasi. Hasil penelitian menunjukkan bahwa rata-rata skor SUS berada pada angka 76,5 yang termasuk dalam kategori "baik", menandakan bahwa aplikasi cukup mudah digunakan dan diterima oleh pengguna. Meski demikian, ditemukan beberapa aspek UX/UI yang perlu diperbaiki untuk meningkatkan kenyamanan dan kepuasan pengguna. Evaluasi ini diharapkan menjadi masukan penting bagi pengembang aplikasi dalam menyempurnakan antarmuka dan pengalaman pengguna secara keseluruhan.
Kata kunci: UX, UI, usability, System Usability Scale, perpustakaan digital, aplikasi mobile

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Published

2024-04-08

Issue

Vol. 6 No. 1 (2024): April 2024

Section

Articles

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